Reliable IT Services for Healthcare in Sussex

Reliable IT Services for Healthcare in Sussex

IT Support for Healthcare Practices In Sussex

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Your Patients Depend on You. You Can Depend on Me to Keep Your Tech Running.

I’m Matt Cranfield, your local IT expert for healthcare practices in Sussex, with over 16 years’ experience keeping medical technology running smoothly. I understand how important it is that your patient records, appointment systems, and digital tools are always available and secure. Reliable support, a familiar face, and IT solutions you can trust—so you can focus on delivering quality care, not fixing computers. My services are flexible, affordable, and tailored for healthcare professionals who need dependable technology without the hassle. With clear pricing, honest advice, and my personal commitment to solving your tech issues, you’ll always know your practice is in safe hands.

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Simple, Transparent Managed IT Services For Your Healthcare Practice

Clear, adaptable, and tailored to your needs—above all, dedicated to providing a truly personal service to our Healthcare clients.

Block Hour Support

Use your hours for anything technical emergency troubleshooting (onsite or remote), routine maintenance, strategic advice, repairs, support, or installations. There are no hidden fees and no unnecessary changes just honest, expert IT help delivered when and where you need it.

Monthly Managed IT Contracts

With a dedicated engineer (that’s me!), you get 70 hours of support throughout the year with remote and site visits. For low-priority jobs, you’ll benefit from fixed booking support slots, so you always know exactly when help is on the way—instead of waiting endlessly for a ticket response. You’ll also have priority assistance whenever emergencies strike, and labour for all computer repairs is included as part of your contract. We also provide managed endpoint protection & phishing prevention for all devices.

Ad-Hoc

If you just need occasional help, ad-hoc IT support is ideal. Pay by the hour for exactly what you need—no contracts, no fuss. Whether it’s a one-off repair, troubleshooting, or setting something up, just tell me what needs fixing and I’ll handle it. Straightforward, flexible, and you’re always in control of the cost—perfect for quick fixes or unexpected IT issues.

Managed IT Service Plans for Healthcare Providers in Sussex

Our IT service plans for healthcare practices in Sussex offer reliable and flexible support tailored to your specific needs. Acting as your dedicated IT department, we resolve technical issues, provide expert consultancy and advice, and deliver a range of IT solutions both remotely and on-site.

Block Hour System

Purchase a block of 20/30/40 or 50  hours in advance at a reduced rate of £65 per hour—saving you from the usual £85 rate. Use these hours throughout the year for any remote or onsite IT needs, giving you the freedom to get expert help whenever required.

After each job, you’ll receive a clear breakdown of the hours used and your remaining balance, so you’re always in control. No hidden fees, just reliable, professional support at a great value.

VIP Tech Concierge Plan For Healthcare Solopreneurs

Frustrated with tech issues and slow support? Get Sussex’s most personal IT service—your dedicated expert, ready to help whenever you need. No waiting, no hassle, just solutions for £50/month.

Who Is This For?

This package is tailored for home users and solopreneurs running their businesses from home. It provides comprehensive support for a wide range of tech issues—whether your computer won’t turn on, your emails aren’t working, your Wi-Fi signal is weak, or your printer refuses to print. Whatever the problem, this package has you covered.

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Managed IT Partner Plan For Healthcare Providers

Expert IT support, security, and proactive care just £375/month

Never worry about IT again let Sussex’s most trusted specialist manage your tech with dedicated, priority service.

Who Is This For?

This package is designed for small businesses that rely on dependable, personalized IT support. Whether you’re a professional office, consultant, agency, medical practice, legal firm, or accounting business with 1 to 15 employees, this service ensures smooth operations, strong security, and minimal disruptions—helping you stay productive without the hassle of tech issues.

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Ad Hoc Support

This option is charged at £85 per hour, with a minimum charge of 1 hour, for support as needed. Requests are met on a best-effort basis and are scheduled accordingly.

For home support, we provide fixed-price quotes for specific repairs and services.

Get in touch with us for a tailored quote on your issue.

What Our Sussex Clients Say

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If requesting a quotation for a repair to a specific device, please provide details of your device, make & model below..

This form collects your personal information for the purpose of replying to your request for information. By submitting this form, you agree that we may contact you on the provided telephone number(s) and/or email address to provide you with the information you have requested. For more information on how we handle your data, you may review our General Terms & Conditions.

Our Founder: Matt Cranfield

Matt Cranfield brings a wealth of expertise to Cranfield IT Solutions. With a background spanning IT repair shops, managed service providers, technology sales, and specialized IT roles within manufacturing, Matt’s diverse experience has uniquely positioned him to understand and address a wide range of IT challenges faced by businesses today.

He is also a certified Cyber Security Analyst trained by IBM, ensuring that our clients benefit from the latest security practices and protocols.

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At Cranfield IT Solutions, serving Sussex, we understand the significance of reliable, efficient, and quality IT support for healthcare practices. We are dedicated to providing quick solutions and consistently delivering high-standard services that often surpass expectations.

  • Personal Service: Our clients are at the heart of everything we do. We take a customer-centric approach, aiming on building long-term relationships and delivering exceptional service. We provide a personalized service to all our clients.
  • Tailored Solutions: We don’t believe in one-size-fits-all solutions. We take the time to understand your unique needs and tailor our services to meet your specific requirements. We will implement the correct solution, not necessarily the easiest one.
  • Proactive Support: Our proactive approach to IT support and computer repair allows us to foresee and address potential issues before they escalate. We frequently perform additional checks on your devices before concluding our work to help prevent future problems.
  • Flexible Payment Plans: We recognize the budget constraints faced by individuals and small organizations, which is why we provide upfront quotes for all services. We accept all major card providers and offer payment options through PayPal Credit.
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* We are mobile which means we come to you, we do not have a physical shop, and our offices are not open to the public

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