Expert IT solutions tailored for your small business.
Expert IT solutions tailored for your small business.
Managed IT Support for Small Businesses East Sussex
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Prevent Problems Before They Start Costing You
Affordable Managed IT Support Packages
Get Real IT Support from a Real Person
If you are tired of being passed around helpdesks, tickets, chat bots, waiting days for replies, or dealing with IT companies that speak in jargon, then you need a personal IT expert.
We at Cranfield IT Solutions offer just that. When you work with us, you get one trusted technician who knows your business, your systems, and how you work. There is no rotating list of strangers reading from scripts.
Our managed IT service is for those who prefer a personal, local and honest approach to IT support.
Managed IT Services Built For Small Business
Running a business is hard enough without constant tech issues. Our Managed IT Services take the stress off your shoulders by keeping your systems secure, backed up, and running exactly as they should.
Based in East Sussex, I support solo professionals, home-based businesses and small teams who want a reliable IT partner without the corporate headache. You get consistent, proactive support and direct access to me whenever you need technical help — no tickets or delays.
My mission is to keep your business running, protect your data and give you peace of mind, so you can stay focused on what you do best.
Meet Matt
The Friendly Face Behind Your Expert IT Support
I’m Matt, a local Sussex IT technician who believes support should be personal.
No call centres. No ticket numbers. Just one person you can rely on when things go wrong.
When your IT goes down, your business slows down.
And you don’t have time to wait days for help. That is why I created Cranfield IT Solutions. The trusted provider of personalized IT support for small businesses in Sussex.
I have over 16 years of hands-on experience helping small businesses stay secure, productive and stress-free. No big teams. No call centres. Just personal and reliable IT support from someone you actually know and can reach when you need help.
Running a business is hard enough without IT problems.
Our managed service delivers dependable, proactive support to keep your systems secure, backed up, and running exactly how they should.
Based in East Sussex, we offer flexible service plans shaped around your business.
Whether you’re a solo professional or a growing firm, we help you stay focused on your work while we handle the technical side. We work with you to make sure your tech evolves with your business, supports your goals, and never becomes a source of ongoing stress.
What you get with our Managed IT Service
Peace of Mind
No need to hunt for IT help when things go wrong. We handle issues quickly and professionally, so you can get back to business without the hassle.
Transparent IT Costs
Forget surprise invoices. Forget paying extra every time you need help. Our flat monthly pricing keeps IT simple and affordable. There is no guessing and no hidden charges.
Built-In Compliance
From secure backups to mandatory updates and antivirus, we keep your systems aligned with industry standards requirements. You stay covered automatically.
Technology That Works
Slow Wi-Fi, glitchy apps, login issues. These little tech headaches cost hours of productivity. We optimize your systems, clean up inefficiencies, and make your tech run smoothly.
A Personal Partner
In addition to tech support, we learn about your workflows, tools, business goals, and people. This way we can recommend smart improvements that actually matter to your organization.
We also offer Disaster Recovery Planning
Downtime costs money. A disaster recovery plan can protect your business by making sure no issue, big or small, shuts you down for long. From backups to full system recovery, we map out exactly how your business will get back online and who makes it happen. Smart planning now saves a lot of pain later. The disaster recovery strategies will be tailored to small business. If things go sideways, you won't be stuck waiting for help. You will know exactly what happens, who handles it, and how long it takes to get back to work.
Contact UsWe are Not a Faceless IT Company
No call centres. No ticket queues. No scripted replies. You deal with one person, MATT, who actually knows your setup. He shows up when it matters.
Big IT firms often prioritise their biggest clients. I prioritise you.
Big IT firms prioritise their highest-paying clients. I don’t. I work with a limited number of businesses so every client gets fast response times, meaningful support, and real attention—not excuses, delays, or “we’ll get back to you next week.”
No Pushy Sales
There are no sales targets here. No upselling, no unnecessary upgrades,. I assess your setup, give clear options, and only recommend what genuinely protects and improves your business—nothing more.
Real Support from a Real Person
When you work with me, you don’t get passed around or forgotten. I remember your systems, your people, and your goals. You get someone who takes ownership, not someone reading from a script.
What Our Clients Say
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Note: Cranfield IT Solutions is a mobile service—we come to you. We don’t operate a walk-in shop, and our offices aren’t open to the public.
Platform Support:
Our expertise lies in Microsoft systems and smart tech setups. We offer limited support for Apple devices happy to provide basic guidance, but they’re not a core part of our service offering.
