Your Trusted Partner for Managed Technology in Sussex
Your Trusted Partner for Managed Technology in Sussex
Managed Technology Solutions in Sussex
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When your business tech stops working, so does your business. That’s where I come in
I’m Matt Cranfield, your local Sussex IT expert with over 16 years’ experience in making tech troubles disappear. Reliable support, a friendly face, and IT solutions you can trust. I’m here to keep your business running smoothly, without breaking the bank. You deserve IT help that’s flexible, affordable, and risk-free. That’s why all my services come with clear pricing, transparent advice, and my personal commitment to solving your tech issues.
Contact UsSimple, Transparent Managed IT Services For Your Business
Clear, adaptable, and tailored to your needs—above all, dedicated to providing a truly personal service to our Hailsham clients.
Block Hour Support
Use your hours for anything technical emergency troubleshooting (onsite or remote), routine maintenance, strategic advice, repairs, support, or installations. There are no hidden fees and no unnecessary changes just honest, expert IT help delivered when and where you need it.
Monthly Managed IT Contracts
With a dedicated engineer (that’s me!), you get 70 hours of support throughout the year with remote and site visits. For low-priority jobs, you’ll benefit from fixed booking support slots, so you always know exactly when help is on the way—instead of waiting endlessly for a ticket response. You’ll also have priority assistance whenever emergencies strike, and labour for all computer repairs is included as part of your contract. We also provide managed endpoint protection & phishing prevention for all devices.
Ad-Hoc
If you just need occasional help, ad-hoc IT support is ideal. Pay by the hour for exactly what you need—no contracts, no fuss. Whether it’s a one-off repair, troubleshooting, or setting something up, just tell me what needs fixing and I’ll handle it. Straightforward, flexible, and you’re always in control of the cost—perfect for quick fixes or unexpected IT issues.
Years’ experience
Years’ experience
Years in business
Years in business
Five star reviews
Five star reviews
Tailored IT Service Plans
Our IT Service Plan offers Sussex businesses reliable, flexible, and comprehensive IT support. Think of us as your dedicated IT department, handling technical issues, providing expert consultancy and advice, and delivering a range of solutions both remotely and onsite.
Block Hour System
Purchase a block of 40 hours in advance at a reduced rate of £65 per hour—saving you from the usual £85 rate. Use these hours throughout the year for any remote or onsite IT needs, giving you the freedom to get expert help whenever required.
After each job, you’ll receive a clear breakdown of the hours used and your remaining balance, so you’re always in control. No hidden fees, just reliable, professional support at a great value.
VIP Tech Concierge Plan For Homes & Solopreneurs
Frustrated with tech issues and slow support? Get Sussex’s most personal IT service—your dedicated expert, ready to help whenever you need. No waiting, no hassle, just solutions for £50/month.
Who Is This For?
This package is tailored for home users and solopreneurs running their businesses from home. It provides comprehensive support for a wide range of tech issues—whether your computer won’t turn on, your emails aren’t working, your Wi-Fi signal is weak, or your printer refuses to print. Whatever the problem, this package has you covered.
Managed IT Partner Plan For Small Business
Expert IT support, security, and proactive care just £375/month
Never worry about IT again let Sussex’s most trusted specialist manage your tech with dedicated, priority service.
Who Is This For?
This package is designed for small businesses that rely on dependable, personalized IT support. Whether you’re a professional office, consultant, agency, medical practice, legal firm, or accounting business with 1 to 15 employees, this service ensures smooth operations, strong security, and minimal disruptions—helping you stay productive without the hassle of tech issues.
Ad Hoc Support
This option is charged at £85 per hour, with a minimum charge of 1 hour, for support as needed. Requests are met on a best-effort basis and are scheduled accordingly.
For home support, we provide fixed-price quotes for specific repairs and services.
Get in touch with us for a tailored quote on your issue.
What Our Sussex Clients Say
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* We are mobile which means we come to you, we do not have a physical shop, and our offices are not open to the public
