IT SUPPORT SERVICES

IT SUPPORT SERVICES

Cranfield
IT Solutions

Managed IT Service Provider, offering IT services
and solutions on straightforward, convenient
monthly contracts. Serving clients from
Eastbourne to London.

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Managed IT Services with Transparent Pricing.

Looking for reliable and efficient IT support for your business in East Sussex? Look no further! We understand the importance of making things easy for our clients. That's why we have developed three straightforward and transparent packages for you to choose from.

Not sure where to start? We highly recommend starting with our security plan. Protecting your business from potential cyber threats should always be a top priority. In addition to the security plan, choose a pay & go support option. This flexible plan allows you to easily access support whenever you need it.

Pay & Go IT Support

£125 + VAT Per Hour

£125 + VAT Per Hour

£125 + VAT Per Hour

  • Break /Fix support (9 am to 5 pm)
  • Response time: Next business day
  • Payment: Per invoice

Standard IT Support

£895 + VAT Per Month

£895 + VAT Per Month

£895 + VAT Per Month

  • Break /Fix support (9 am to 5 pm)
  • Response time: Within 8 hours
  • 10 hours per month
  • Payment: Direct Debit
  • Discounted projects: £100 per hour
  • Onsite & Remote

Premium IT Support

POA – Per User/Month

POA – Per User/Month

POA – Per User/Month

  • Unlimited Support (9 am to 5 pm)
  • Onsite & Remote
  • Response time: Within 4 hours
  • Critical Response: Within 2 hours
  • Discounted projects: £80 per hour
  • Payment: Direct Debit

A security plan is required as a minimum standard for the purchase of any standard or premium IT support packages.

Working with Cranfield IT Solutions

Calendar icon

We offer rolling monthly contracts.

Umbrella icon

A single bill covers all your necessary services.

Hands icon

We are small enough to care, but large enough to
manage your technology.

Cranfield IT Response Car
Cranfield IT Response Car
Cranfield IT Response Car

Other IT services

In addition to our contracts, we provide a range of standalone services, such as managed antivirus solutions, password managers, data backup, and more.

Book a discovery call

Other IT services

In addition to our contracts, we provide a range of standalone services, such as managed antivirus solutions, password managers, data backup, and more.

Book a discovery call
Advice icon

Technology advice
& sales

Backups icon

Automatic data
backups

Antivirus icon

Business
antivirus

Broadband icon

Broadband
& VOIP

What our customers
have to say

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Our technology partners

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Our latest blog posts

Stay updated with our cutting-edge tech insights and troubleshooting tips through our latest blog articles, designed to empower you with comprehensive IT support knowledge.

6 November 2023

10 Biggest Cybersecurity Mistakes of Small Companies     

11 October 2023

Do your emails keep going into your recipients spam folder?

1 October 2023

Find out why One Drive does not count as a backup.

11 September 2023

Did you know we design & install email signatures?

11 August 2023

Are you paying for Zoom to schedule meetings? Are you aware of Microsoft’s equivalent?

11 July 2023

Keep Your Laptop Breathing Easy By cleaning the fans to prevent hardware failures.

1 July 2023

Choosing the Right IT Provider for Your Business: Benefits of a Local Approach

11 June 2023

Finding the Right Antivirus Solution for Your Business

Get in touch to find out how we can work together