Technology that just works , with support you can trust.
At Cranfield IT Solutions, we’ve learned something simple over the years:
People don’t just need an “IT service”.
They need someone who can understand what’s really going on and fix the right problem not just the obvious one.
That’s why we work differently.
We take the time to understand the situation, the setup, and the frustration behind it. And then we do what our business is built on:
“Take the real problem and fix it properly.”
Because we’re not in the services business.
We’re in the solutions business.
Founded with 16 years of hands‑on experience in IT support, repairs, smart tech, networking and small business systems, we have helped thousands of people get their technology running smoothly again. From slow laptops to full network upgrades, from printer headaches to complete smart home setups we are here to make tech simple, reliable and stress‑free.
With over 80 five‑star Google reviews, Cranfield IT Solutions is one of the highest‑rated independent IT providers in Sussex.
We provide a complete range of end‑to‑end IT solutions for home users and businesses across East Sussex. That means we can supply, install, set up, and support everything properly from start to finish — all through one trusted provider.
From computer repairs to Microsoft 365 implementation and migrations, custom-built PCs, CCTV and intruder alarm systems, and full audio‑visual installations, we handle the entire process so everything works together seamlessly.
Meet Matt Cranfield– Founder & Lead Technician
I’ve spent over 16 years in the IT industry, working in computer repair shops, in‑house IT departments, manufacturing, logistics and managed service providers. I’ve fixed thousands of devices and supported hundreds of businesses of all sizes. Along the way, I realised something important: Tech support doesn’t have to be complicated or corporate — it just has to be done right. I’m also trained as a Cyber Security Analyst (IBM certified), which allows me to bring advanced protection and best practices to everyday households and small businesses without the fearmongering you see elsewhere.
Years’ experience
Years’ experience
Years in business
Years in business
Five star reviews
Five star reviews
What Sets Us Apart
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🧰 Real-world expertise
With over 16 years’ hands-on experience, we solve problems practically — not from a script. If something can be fixed, we’ll fix it. If there’s a better way to set it up, we’ll tell you. -
🧠 Tailored, honest advice
We don’t believe in one-size-fits-all solutions. We listen to what you actually need and recommend what’s right — not just what’s easiest. -
🚐 Local, mobile, and personal
No call centres. No ticketing queues. Just real support from a trusted local technician who comes to you. -
🔐 Security-minded, not scare-driven
With real cybersecurity training, we protect what matters — without overwhelming you with jargon or fear. -
💬 Friendly, patient support
We explain things clearly, never talk down to clients, and take the time to get it right. That’s why we’ve earned over 80 five-star Google reviews (and counting).
