Technology that just works , with support you can trust.
Cranfield IT Solutions was built on a simple mission:
- Fix what’s broken.
- Set up what matters.
- Make your tech work the way it should.
With over 16 years of hands‑on experience in IT support, repairs, smart tech, networking and small business systems, we have helped thousands of people get their technology running smoothly again. From slow laptops to full network upgrades, from printer headaches to complete smart home setups we are here to make tech simple, reliable and stress‑free.
With over 80 five‑star Google reviews, Cranfield IT Solutions is one of the highest‑rated independent IT providers in Sussex.
We provide a complete range of end‑to‑end IT solutions for home users and businesses across East Sussex. That means we can supply, install, set up, and support everything properly from start to finish — all through one trusted provider.
From computer repairs to Microsoft 365 implementation and migrations, custom-built PCs, CCTV and intruder alarm systems, and full audio‑visual installations, we handle the entire process so everything works together seamlessly.
Cranfield IT Solutions & Our Specialist Brands
Cranfield IT Solutions was founded by Matt Cranfield in 2020 after more than 16 years in the IT industry, and today also operates two specialist marketed brands:
Computer Repair Sussex – our dedicated service for PC and laptop repairs across Sussex.
MediaWall Sussex – our specialist brand for media walls, AV installations and home entertainment setups.
Cranfield IT Solutions and its specialist brands are all run by one independent local business, founded and operated by Matt Cranfield. We are not a franchise — just a trusted Sussex-based service with the same phone number, the same technician, and the same commitment to quality across all brands. Whichever brand you contact, you’ll always be dealing directly with Matt and his team at Cranfield IT Solutions.
Meet Matt Cranfield– Founder & Lead Technician
I’ve spent over 16 years in the IT industry, working in computer repair shops, in‑house IT departments, manufacturing, logistics and managed service providers. I’ve fixed thousands of devices and supported hundreds of businesses of all sizes. Along the way, I realised something important: Tech support doesn’t have to be complicated or corporate — it just has to be done right. I’m also trained as a Cyber Security Analyst (IBM certified), which allows me to bring advanced protection and best practices to everyday households and small businesses without the fearmongering you see elsewhere.
Years’ experience
Years’ experience
Years in business
Years in business
Five star reviews
Five star reviews
What Sets Us Apart
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🧰 Real-world expertise
With over 16 years’ hands-on experience, we solve problems practically — not from a script. If something can be fixed, we’ll fix it. If there’s a better way to set it up, we’ll tell you. -
🧠 Tailored, honest advice
We don’t believe in one-size-fits-all solutions. We listen to what you actually need and recommend what’s right — not just what’s easiest. -
🚐 Local, mobile, and personal
No call centres. No ticketing queues. Just real support from a trusted local technician who comes to you. -
🔐 Security-minded, not scare-driven
With real cybersecurity training, we protect what matters — without overwhelming you with jargon or fear. -
💬 Friendly, patient support
We explain things clearly, never talk down to clients, and take the time to get it right. That’s why we’ve earned over 80 five-star Google reviews (and counting).
