Reliable IT Support for Small Offices
Reliable IT Support for Small Offices
Business Essentials IT Support Package
Contact UsWhy Choose Cranfield IT Solutions?
Predictable costs
No hidden fees, no unexpected bills, just one straightforward monthly cost for complete peace of mind.
Fast local response
Includes 4 onsite support visits when remote help isn’t enough fast, local in person assistance at no extra cost.
Personal engineer
Work with the same trusted engineer every time, so your IT support feels personal and consistent.
Remote Essentials IT Support
Ideal for small offices, freelancers, and consultants who need dependable IT support without the cost or complexity of a full managed service.
This plan gives you unlimited remote support, plus phone and email assistance during business hours (09:00–17:00), so help is always available when you need it.
If an issue requires hands-on attention, you can book an onsite visit at a discounted rate of £65/hr (normally £85/hr), giving you flexibility without hidden costs.
You’ll also benefit from business-grade antivirus, Microsoft 365 user support, and direct access to your engineer—no ticket systems, no queues, just fast, friendly help.
(Minimum £200 spend / 5 seats, 12-month agreement, terms apply)
Microsoft 365 & Day to Day User Support
We keep your Microsoft 365 tools running smoothly — Outlook, Teams, Word, Excel, OneDrive, and more.
Whether it’s setup, password resets, syncing issues, or daily troubleshooting, we make sure your communication and productivity never skip a beat.
Fast, Friendly Response
You’ll always reach your engineer directly — no ticket systems, no queues, no waiting days for help.
Urgent issues get priority remote support, so you’re back up and running quickly when it matters most.
Who It’s For
The Remote Essentials plan is ideal for small offices, freelancers, and consultants who need dependable IT help without the cost of a full managed service.
It’s designed for businesses that rely on their computers every day and want professional support they can trust but are unlikely to need onsite work.
What our clients in East Sussex say
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Note: Cranfield IT Solutions is a mobile service—we come to you. We don’t operate a walk-in shop, and our offices aren’t open to the public.
Platform Support:
Our expertise lies in Microsoft systems and smart tech setups. We offer limited support for Apple devices happy to provide basic guidance, but they’re not a core part of our service offering.
Call us
We’re available to help you today in & near East Sussex
Eastbourne, Polegate, Stones Cross, Berwick, Alfriston, Seaford, Pevensey, Hailsham, Hastings, Bexhill, Heathfield, Waldron, Burwash, Battle, Mayfield, Buxted, Uckfield, Maresfield, Nutley, Crowborough, Sedlescombe, Ringmer, Lewes, Ditchling, Burgess Hill, East Grinstead, Forest Row, Robertsbridge, Ticehurst, Groombridge, Tunbridge, Pembury, Tunbridge Wells, Horsham, Little London, Sussex (General)