Your Trusted Local IT Partner
Your Trusted Local IT Partner
IT Support and Managed IT Services in Sussex
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When your business tech stops working, so does your business. That’s where I come in
I’m Matt Cranfield, your local Sussex IT expert with over 16 years’ experience in making tech troubles disappear. Reliable support, a friendly face, and IT solutions you can trust. I’m here to keep your business running smoothly, without breaking the bank.
You deserve IT help that’s flexible, affordable, and risk-free. That’s why all my services come with clear pricing, transparent advice, and my personal commitment to solving your tech issues.
What You Get with Our Managed IT Service:
Running a business means juggling a lot and your IT shouldn’t be one of the stressors. At Cranfield IT Solutions, we deliver dependable, proactive support that keeps your systems secure, backed up, and running smoothly. Based in East Sussex, we offer flexible managed services that let you pick what fits your business best. Whether you’re a solo professional or a growing firm, we help you stay focused on your work while we handle the tech.
Expert Help, On Demand
No need to hunt for IT help when things go wrong. We handle issues quickly and professionally, so you can get back to business without the hassle.
Peace of Mind
IT problems can be disruptive and stressful. With our monitoring and protection in place, you’ll know your systems are being looked after.
Built-In Compliance
Security isn’t optional. Every device needs antivirus, updates, and reliable backups to stay safe. Our services ensure your systems meet best-practice standards—without you lifting a finger
Our Core Managed Services:
Managed Antivirus
We provide enterprise-grade protection using Threatdown, delivering real-time antivirus, firewall, and threat containment. Every device is monitored continuously to ensure your systems stay secure, compliant, and infection-free.
Price: £6.00 per user/month
Active Backup for Business:
Our backup solution offers automated, monitored backups with fast recovery options, ensuring your data is safe and retrievable when needed. We handle the checks—so you don’t have to.
Price: £10.00 per user/month
Then Choose a Block hour support package
| Package | Total Hours | Total Cost | Hourly Rate |
| Small Block | 20 Hours | £1,300 | £65/hour |
| Medium Block | 30 Hours | £1,800 | £60/hour |
| Large Block | 40 Hours | £2,200 | £55/hour |
✅ Use anytime – for remote or onsite work
✅ Valid for repairs, support, consultancy, or implementation
✅ Cost-effective for growing businesses
✅ Ideal for ad-hoc needs without a monthly commitment
We also offer Disaster Recovery Planning
Disaster recovery planning is all about making sure your business can bounce back quickly if something unexpected happens — like a hardware failure, cyberattack, accidental deletion, or power outage.
It’s not just about backups; it’s about having a tested, step-by-step plan that covers how your systems will be restored, who does what, and how fast you can get back to work. Often documents like this are required for insurances, particularly for law firms.
| Package | Duration | Focus | Typical Investment |
|---|---|---|---|
| IT Health & Risk Audit | 2 weeks | Comprehensive review of current systems, security & backups – Documented in an IT Setup document | £1,495 |
| Continuity & Cyber Plan | 2 months | Disaster recovery design, testing & implementation – physical and digital document provided. | £3,995.00 |
A Note on Scale and Support
Cranfield IT Solutions is proudly run by a solo technician, offering personal, hands-on support from someone who truly knows your systems. This one-to-one approach means tailored advice, consistent care, and a genuine relationship — not just another ticket number.
While we’re a small business, our proactive monitoring and contingency planning provide robust coverage for most needs. For rare cases requiring round-the-clock, enterprise-style support, a larger provider may be better suited.
That said, bigger isn’t always better. Large firms often prioritise their biggest clients — we prioritise you. By working with a select number of businesses, we deliver fast, meaningful support with the care and attention your systems deserve.
Years’ experience
Years’ experience
Years in business
Years in business
Five star reviews
Five star reviews
Note: Cranfield IT Solutions is a mobile service—we come to you. We don’t operate a walk-in shop, and our offices aren’t open to the public.
Platform Support:
Our expertise lies in Microsoft systems and smart tech setups. We offer limited support for Apple devices happy to provide basic guidance, but they’re not a core part of our service offering.
Call us
We’re available to help you today in & near Sussex
Eastbourne, Polegate, Stones Cross, Berwick, Alfriston, Seaford, Pevensey, Hailsham, Hastings, Bexhill, Heathfield, Waldron, Burwash, Battle, Mayfield, Buxted, Uckfield, Maresfield, Nutley, Crowborough, Sedlescombe, Ringmer, Lewes, Ditchling, Burgess Hill, East Grinstead, Forest Row, Robertsbridge, Ticehurst, Groombridge, Tunbridge, Pembury, Tunbridge Wells, Horsham, Little London, Sussex (General)