Your Trusted Local IT Partner
Your Trusted Local IT Partner
IT Support and Managed IT Services in Sussex
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When your business tech stops working, so does your business. That’s where I come in
I’m Matt Cranfield, your local Sussex IT expert with over 16 years’ experience in making tech troubles disappear. Reliable support, a friendly face, and IT solutions you can trust. I’m here to keep your business running smoothly, without breaking the bank.
You deserve IT help that’s flexible, affordable, and risk-free. That’s why all my services come with clear pricing, transparent advice, and my personal commitment to solving your tech issues.
Why Choose Cranfield IT Solutions?
No fix then No fee!
If we can’t solve the problem whether it’s a computer repair or a smart tech installation you won’t pay a penny for our time. Simple and fair, guaranteed!
Home & Business Support
We provide flexible repair, support, and smart technology services tailored to both residential and business clients with ad-hoc and contract options to suit your needs.
5 Star Rated Experts
With over 60 five-star reviews, you can trust Cranfield IT Solutions to deliver reliable, professional service every time.
On-Site Visits & Remote Assistance
No need to visit a shop we bring expert IT support, repairs, and smart tech installations right to your door for ultimate convenience as well as offering remote support options too.
Free Collection and return
If we’re unable to fix your Microsoft device on-site, we’ll take care of pickup and delivery completely free of charge and offer you a loan device.
Virus, Malware, & Email Troubleshooting
Virus & Troubleshooting
Network Installs & Server Setup
Networking & Server Setup
Slow Computer Cleanup & Upgrades
Performance Optimisation
Internet, Browser, & Wi-Fi Repairs
Internet & Wi-Fi Repairs
Solid State Drive (SSD) Upgrades
SSD Upgrades
Printer, Desktop and Laptop Hardware Repairs
Repairs & support for HP, Dell, Acer, Asus, Lenovo & More
Software Installation & Windows Refresh
Software & OS Maintenance
DSE Health and Safety Assessments
Expert DSE assessments to improve posture, comfort, and compliance in home and office workspaces.
Our IT Service Plans Ideal For Business In Sussex
Our IT Service Plan offers reliable, flexible, and comprehensive IT support tailored for businesses in Sussex. Think of us as your dedicated IT department—we resolve technical issues, provide expert consultancy, and deliver a wide range of solutions both remotely and onsite.
Block Hour System
Purchase a block of 40 hours in advance at a reduced rate of £65 per hour—saving you from the usual £85 rate. Use these hours throughout the year for any remote or onsite IT needs, giving you the freedom to get expert help whenever required.
After each job, you’ll receive a clear breakdown of the hours used and your remaining balance, so you’re always in control. No hidden fees, just reliable, professional support at a great value.
VIP Tech Concierge Plan For Homes & Solopreneurs
Frustrated with tech issues and slow support? Get Sussex’s most personal IT service—your dedicated expert, ready to help whenever you need. No waiting, no hassle, just solutions for £50/month.
Who Is This For?
This package is tailored for home users and solopreneurs running their businesses from home. It provides comprehensive support for a wide range of tech issues—whether your computer won’t turn on, your emails aren’t working, your Wi-Fi signal is weak, or your printer refuses to print. Whatever the problem, this package has you covered.
Managed IT Partner Plan For Small Business
Expert IT support, security, and proactive care just £375/month
Never worry about IT again let Sussex’s most trusted specialist manage your tech with dedicated, priority service.
Who Is This For?
This package is designed for small businesses that rely on dependable, personalized IT support. Whether you’re a professional office, consultant, agency, medical practice, legal firm, or accounting business with 1 to 15 employees, this service ensures smooth operations, strong security, and minimal disruptions—helping you stay productive without the hassle of tech issues.
Ad Hoc Support
This option is charged at £85 per hour, with a minimum charge of 1 hour, for support as needed. Requests are met on a best-effort basis and are scheduled accordingly.
For home support, we provide fixed-price quotes for specific repairs and services.
Get in touch with us for a tailored quote on your issue.
What Our Sussex Clients Say
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Supporting a wide range of tech brands, Plus many more.
Get in touch to find out how we can work together
Our Founder: Matt Cranfield
Matt Cranfield brings a wealth of expertise to Cranfield IT Solutions. With a background spanning IT repair shops, managed service providers, technology sales, and specialized IT roles within manufacturing, Matt’s diverse experience has uniquely positioned him to understand and address a wide range of IT challenges faced by businesses today.
He is also a certified Cyber Security Analyst trained by IBM, ensuring that our clients benefit from the latest security practices and protocols.
Years’ experience
Years’ experience
Years in business
Years in business
Five star reviews
Five star reviews
At Cranfield IT Solutions in Sussex, we understand the importance of reliability, efficiency, and quality. We are dedicated to providing swift resolutions and consistently delivering high-quality work that often exceeds expectations.
- Personal Service: Our clients are at the heart of everything we do. We take a customer-centric approach, aiming on building long-term relationships and delivering exceptional service. We provide a personalized service to all our clients.
- Tailored Solutions: We don’t believe in one-size-fits-all solutions. We take the time to understand your unique needs and tailor our services to meet your specific requirements. We will implement the correct solution, not necessarily the easiest one.
- Proactive Support: Our proactive approach to IT support and computer repair allows us to foresee and address potential issues before they escalate. We frequently perform additional checks on your devices before concluding our work to help prevent future problems.
- Flexible Payment Plans: We recognize the budget constraints faced by individuals and small organizations, which is why we provide upfront quotes for all services. We accept all major card providers and offer payment options through PayPal Credit.
Note: Cranfield IT Solutions is a mobile service—we come to you. We don’t operate a walk-in shop, and our offices aren’t open to the public.
Platform Support:
Our expertise lies in Microsoft systems and smart tech setups. We offer limited support for Apple devices happy to provide basic guidance, but they’re not a core part of our service offering.
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We’re available to help you today in & near Sussex
Eastbourne, Polegate, Stones Cross, Berwick, Alfriston, Seaford, Pevensey, Hailsham, Hastings, Bexhill, Heathfield, Waldron, Burwash, Battle, Mayfield, Buxted, Uckfield, Maresfield, Nutley, Crowborough, Sedlescombe, Ringmer, Lewes, Ditchling, Burgess Hill, East Grinstead, Forest Row, Robertsbridge, Ticehurst, Groombridge, Tunbridge, Pembury, Tunbridge Wells, Horsham, Little London, Sussex (General)