I’m Matt Cranfield – your trusted IT partner for Sussex estate agents, with over 16 years of experience supporting property professionals just like you. I know that when your computers crash mid-contract, shared property files won’t sync, or your cyber security isn’t rock solid, it’s not just a hassle—it can cost you sales and client trust. Whether you’re a family-run agency or an ambitious small firm juggling listings and compliance, you need IT that keeps up with your fast-paced business. I provide reliable support, a friendly face, and solutions tailored specifically for estate agents—including rapid help when your computers go down, smooth OneDrive and file sharing, and strong protection against cyber threats.
Contact UsClear, adaptable, and tailored to your needs—above all, dedicated to providing a truly personal service to our estate agency clients.
Use your hours for anything technical emergency troubleshooting (onsite or remote), routine maintenance, strategic advice, repairs, support, or installations. There are no hidden fees and no unnecessary changes just honest, expert IT help delivered when and where you need it.
With a dedicated engineer (that’s me!), you get 70 hours of support throughout the year with remote and site visits. For low-priority jobs, you’ll benefit from fixed booking support slots, so you always know exactly when help is on the way—instead of waiting endlessly for a ticket response. You’ll also have priority assistance whenever emergencies strike, and labour for all computer repairs is included as part of your contract. We also provide managed endpoint protection & phishing prevention for all devices.
If you just need occasional help, ad-hoc IT support is ideal. Pay by the hour for exactly what you need—no contracts, no fuss. Whether it’s a one-off repair, troubleshooting, or setting something up, just tell me what needs fixing and I’ll handle it. Straightforward, flexible, and you’re always in control of the cost—perfect for quick fixes or unexpected IT issues.
Years’ experience
Years’ experience
Years in business
Years in business
Five star reviews
Five star reviews
Our IT Service Plans for estate agents in Sussex offer reliable, flexible, and comprehensive IT support. Serve as your dedicated IT department, we resolve technical issues, provide expert consultancy and advice, and deliver a range of technical solutions for your business both remotely and on-site.
Purchase a block of 40 hours in advance at a reduced rate of £65 per hour—saving you from the usual £85 rate. Use these hours throughout the year for any remote or onsite IT needs, giving you the freedom to get expert help whenever required.
After each job, you’ll receive a clear breakdown of the hours used and your remaining balance, so you’re always in control. No hidden fees, just reliable, professional support at a great value.
Frustrated with tech issues and slow support? Get Sussex’s most personal IT service—your dedicated expert, ready to help whenever you need. No waiting, no hassle, just solutions for £50/month.
Who Is This For?
This package is tailored for home users and solopreneurs running their businesses from home. It provides comprehensive support for a wide range of tech issues—whether your computer won’t turn on, your emails aren’t working, your Wi-Fi signal is weak, or your printer refuses to print. Whatever the problem, this package has you covered.
Expert IT support, security, and proactive care just £375/month
Never worry about IT again let Sussex’s most trusted specialist manage your tech with dedicated, priority service.
Who Is This For?
This package is designed for small businesses that rely on dependable, personalized IT support. Whether you’re a professional office, consultant, agency, medical practice, legal firm, or accounting business with 1 to 15 employees, this service ensures smooth operations, strong security, and minimal disruptions—helping you stay productive without the hassle of tech issues.
This option is charged at £85 per hour, with a minimum charge of 1 hour, for support as needed. Requests are met on a best-effort basis and are scheduled accordingly.
For home support, we provide fixed-price quotes for specific repairs and services.
Get in touch with us for a tailored quote on your issue.
* We are mobile which means we come to you, we do not have a physical shop, and our offices are not open to the public