01435 897 155 support@cranfielditsolutions.co.uk

Your Trusted IT Partner in East Sussex

IT Support Packages | East Sussex

Simple, Straightforward IT Packages That Make Work Easier

Affordable No Contract IT Support Packages

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Block Hour IT Care

Hours from £65/hr (vs £85/hr)
Predictable budgeting
Use for remote or onsite support
PC, laptop & printer support
No long-term contracts or commitments
Ideal for ad-hoc IT support needs
Direct engineer access
Hours Valid for 12 Months
Summary of usage each Month
Terms Apply

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New Staff Setup pack £275

Setup of new staff laptop
Email account setup
OneDrive/SharePoint access
Printer & network access
App installation
Security hardening
Password + MFA setup
Optional data transfer

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Business IT MOT £495

Network check
Wi-Fi analysis
Cable tidy
Hardware Hygiene Cleans
Computer health check
Computer asset logging
Backup review
Recommendations report
5-10 devices

Home Office IT Setup £225

Desk layout
DSE Assessment & Report
Network/Wi-Fi check
Cable tidy
PC optimisation
PC health Check
Printer setup
Backup check
Recommendations

DSE Assessment £45 Per user

Full DSE workstation assessment
Check chair height, posture, screen position
Adjustments made on-site
Keyboard/mouse suitability
Cable and equipment layout
Lighting & glare review
Quick employee comfort questionnaire
Written DSE compliance report (PDF)
Recommendations for accessories

Get Real IT Support from a Real Person

If you’re tired of helpdesks, tickets, chat bots, long waits and jargon-filled conversations, Cranfield IT Solutions is the complete opposite.

With me, you get one friendly, familiar technician who knows you, your business and the way you work.

No rotating staff.
No scripted support.
No passing you around.

Just simple, honest IT help from someone you trust.

Practical IT Services for Small Businesses in East Sussex

I don’t lock people into contracts or complicated managed service agreements.

Instead, I provide straightforward, high‑value IT services that give you exactly what you need — without the corporate fuss.

I support solo professionals, home‑based businesses and small teams who want:

a reliable IT expert on call
clear communication
quick help when things go wrong
proactive checks and honest advice
someone who genuinely cares about their workspace setup

You always get direct access to me, no tickets, no delays, no barriers.

Meet Matt

The Friendly Face Behind Your Expert IT Support

I’m Matt, a local Sussex IT technician who believes IT support should be personal, straightforward and human.

No call centres.

No ticket systems.
No bouncing between departments.

Just one person you know and trust, who turns up, gets stuck in and sorts things out.

I started Cranfield IT Solutions so small businesses, home‑based workers and solo professionals could have their own IT person – without contracts, complexity or corporate fluff. When you call, you get me or a trusted member of my small team. When I visit, I already understand your setup, your people and how you like to work.

With over 16 years of hands‑on experience, I’ve helped countless small businesses stay secure, productive and less stressed about their tech. I’m happiest when I’m:

fixing real problems on real machines
improving workspaces and home offices
setting up new starters properly
giving honest advice in plain English

If you want a friendly, reliable IT expert you can actually reach – not “a provider” – that’s exactly what I’m here for.

What you get with our Managed IT Service

Personal Support

You get one friendly, familiar technician not a helpdesk or ticket system. When you need help, you speak directly to the person who knows your setup.

Clear, Simple Pricing

No contracts, no monthly fees, no confusing plans. Just honest, transparent pricing for the services you choose.

Hands-On Help When You Need It

Slow computers, Wi‑Fi issues, new starter setups, workspace improvements, I solve real problems, on‑site or remotely, without the corporate fuss.

We are Not a Faceless IT Company

No call centres. No ticket queues. No scripted replies. When you work with Cranfield IT Solutions, you deal with one person — Matt — who knows your setup and shows up when it matters.

You Are Never “Just Another Client”

Big IT providers focus on their highest-paying accounts. I don’t. I work with a small number of local businesses so I can give every client quick responses, genuine attention, and support that actually solves problems, not excuses or delays.

No Pushy Sales or Upgrades

There are no sales targets here. No upselling. No pressure. I take the time to understand your setup, explain things clearly, and recommend only what genuinely improves your workspace or protects your business, nothing more.

Real Support from a Real Person

You don’t get passed around or forgotten. I remember your systems, your team, and how you like things set up. You get someone who takes ownership, treats your tech as if it were their own, and never reads from a script.

What Our Clients Say

See more reviews on

Sussex: 01435 897 155

support@cranfielditsolutions.co.uk

Note: Cranfield IT Solutions is a mobile service—we come to you. We don’t operate a walk-in shop, and our offices aren’t open to the public.

Platform Support:
Our expertise lies in Microsoft systems and smart tech setups. We offer limited support for Apple devices happy to provide basic guidance, but they’re not a core part of our service offering.

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