Hi, I’m Matt – your local IT expert with over 16 years of experience supporting homes and businesses across East Sussex. If you’re having trouble upgrading Windows – whether the update fails to install, your computer slows down afterwards, or apps and drivers stop working – I can help get everything running smoothly again.
From resolving failed Windows updates and fixing compatibility issues to backing up data before an upgrade and optimising your system afterwards, I make sure your PC stays secure, fast, and reliable. Whether you’re moving from Windows 10 to Windows 11 or just dealing with ongoing update errors, I’ll take the stress out of the process.
Alongside Windows support, I also provide computer repairs, email troubleshooting, and smart technology services including CCTV, alarms, and integrated audio installations.
Whatever the problem, I deliver friendly, reliable support tailored to your needs. Use the contact form below, and I’ll get back to you quickly to help fix your Windows upgrade issues and keep your computer working at its best.
If we can’t solve the problem whether it’s a computer repair or a smart tech installation you won’t pay a penny for our time. Simple and fair, guaranteed!
We provide flexible repair, support, and smart technology services tailored to both residential and business clients with ad-hoc and contract options to suit your needs.
With over 60 five-star reviews, you can trust Cranfield IT Solutions to deliver reliable, professional service every time.
No need to visit a shop we bring expert IT support, repairs, and smart tech installations right to your door for ultimate convenience.
If we’re unable to fix your Microsoft device on-site, we’ll take care of pickup and delivery completely free of charge.
PC & Laptop Setup, Diagnostics & Hardware Repair.
We remove infections and fix email problems
We find and fix slow or dropping Wi‑Fi and internet faults.
Support for all major brands
Quick, friendly tech help both Remote and at your home/business
Reliable refurbished devices and custom builds
Professional installation of CCTV and alarm systems.
Ongoing IT support and recovery planning

Safe, stylish, professional TV mounting.
Note: Cranfield IT Solutions is a mobile service—we come to you. We don’t operate a walk-in shop, and our offices aren’t open to the public.
Platform Support:
Our expertise lies in Microsoft systems and smart tech setups. We offer limited support for Apple devices happy to provide basic guidance, but they’re not a core part of our service offering.
Eastbourne, Polegate, Stones Cross, Berwick, Alfriston, Seaford, Pevensey, Hailsham, Hastings, Bexhill, Heathfield, Waldron, Burwash, Battle, Mayfield, Buxted, Uckfield, Maresfield, Nutley, Crowborough, Sedlescombe, Ringmer, Lewes, Ditchling, Burgess Hill, East Grinstead, Forest Row, Robertsbridge, Ticehurst, Groombridge, Tunbridge, Pembury, Tunbridge Wells, Horsham, Little London, Sussex (General)