Supporting Sussex's Engineering Firms with Expert IT Services
Supporting Sussex's Engineering Firms with Expert IT Services
IT Support for Engineering Firms In Sussex
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When your technology lags, critical projects stall, deadlines slip, and efficiency suffers. You can try fixing it yourself and risk making it worse, or you can hire me.
I’m Matt Cranfield – your trusted IT partner for engineering firms in Sussex, with over 16 years’ experience supporting professionals in technical fields just like yours. I understand that when your computers crash during a crucial project, your CAD files won’t sync, or your cyber security is at risk, it’s far more than an inconvenience—it can jeopardize deadlines and client relationships. Whether you’re a family-run engineering business or a growing small firm balancing multiple projects and compliance requirements, you need IT that matches the demands of your industry. I provide reliable support, a familiar face, and solutions tailored specifically for engineering firms—including fast assistance when computers go down, seamless project file sharing and collaboration, and robust cyber security protection.
Contact UsSimple, Transparent Managed IT Services for Your Engineering Firm
Clear, adaptable, and tailored to your needs—above all, dedicated to providing a truly personal service to our engineering clients.
Block Hour Support
Use your hours for anything technical emergency troubleshooting (onsite or remote), routine maintenance, strategic advice, repairs, support, or installations. There are no hidden fees and no unnecessary changes just honest, expert IT help delivered when and where you need it.
Monthly Managed IT Contracts
With a dedicated engineer (that’s me!), you get 70 hours of support throughout the year with remote and site visits. For low-priority jobs, you’ll benefit from fixed booking support slots, so you always know exactly when help is on the way—instead of waiting endlessly for a ticket response. You’ll also have priority assistance whenever emergencies strike, and labour for all computer repairs is included as part of your contract. We also provide managed endpoint protection & phishing prevention for all devices.
Ad-Hoc
If you just need occasional help, ad-hoc IT support is ideal. Pay by the hour for exactly what you need—no contracts, no fuss. Whether it’s a one-off repair, troubleshooting, or setting something up, just tell me what needs fixing and I’ll handle it. Straightforward, flexible, and you’re always in control of the cost—perfect for quick fixes or unexpected IT issues.
PC & Laptop Installation/Setup
Device Setup
Virus, Malware, & Email Troubleshooting
Virus & Troubleshooting
Refurbished Computers, Custom Builds, & Device Sales
Device Sales & Custom Builds
Network Socket Installs & Server Setup
Networking & Server Setup
Backup Solutions, Data Recovery, & NAS Storage
Data Backup & Recovery
Slow Computer Cleanup & Upgrades
Performance Optimisation
Internet, Browser, & Wi-Fi Repairs
Internet & Wi-Fi Repairs
Solid State Drive (SSD) Upgrades
SSD Upgrades
Printer & Laptop Hardware Repairs
Hardware Repairs
Software Installation & Windows Refresh
Software & OS Maintenance
Home CCTV Camera Installations
Supply and install of home CCTV
Intruder Alarm installation
Home alarm systems Supplied and fitted
Years’ experience
Years’ experience
Years in business
Years in business
Five star reviews
Five star reviews
Managed IT Service Plans for Engineering Firms
Our IT Service Plan offers engineering firms in Sussex reliable, flexible, and comprehensive IT support. Acting as your dedicated IT department, we handle technical issues, provide consultancy and advice, and deliver a wide range of technical solutions both remotely and onsite.
Block Hour System
Purchase a block of 40 hours in advance at a reduced rate of £65 per hour—saving you from the usual £85 rate. Use these hours throughout the year for any remote or onsite IT needs, giving you the freedom to get expert help whenever required.
After each job, you’ll receive a clear breakdown of the hours used and your remaining balance, so you’re always in control. No hidden fees, just reliable, professional support at a great value.
VIP Tech Concierge Plan For the Solo Engineer
Frustrated with tech issues and slow support? Get Sussex’s most personal IT service—your dedicated expert, ready to help whenever you need. No waiting, no hassle, just solutions for £50/month.
Who Is This For?
This package is tailored for home users and solopreneurs running their businesses from home. It provides comprehensive support for a wide range of tech issues—whether your computer won’t turn on, your emails aren’t working, your Wi-Fi signal is weak, or your printer refuses to print. Whatever the problem, this package has you covered.
Managed IT Partner Plan For Small Engineering Firms
Expert IT support, security, and proactive care just £375/month
Never worry about IT again let Sussex’s most trusted specialist manage your tech with dedicated, priority service.
Who Is This For?
This package is designed for small businesses that rely on dependable, personalized IT support. Whether you’re a professional office, consultant, agency, medical practice, legal firm, or accounting business with 1 to 15 employees, this service ensures smooth operations, strong security, and minimal disruptions—helping you stay productive without the hassle of tech issues.
Ad Hoc Support
This option is charged at £85 per hour, with a minimum charge of 1 hour, for support as needed. Requests are met on a best-effort basis and are scheduled accordingly.
For home support, we provide fixed-price quotes for specific repairs and services.
Get in touch with us for a tailored quote on your issue.
What our clients in Sussex say
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Our Founder: Matt Cranfield
Matt Cranfield brings a wealth of expertise to Cranfield IT Solutions. With a background spanning IT repair shops, managed service providers, technology sales, and specialized IT roles within manufacturing, Matt’s diverse experience has uniquely positioned him to understand and address a wide range of IT challenges faced by businesses today.
He is also a certified Cyber Security Analyst trained by IBM, ensuring that our clients benefit from the latest security practices and protocols.
At Cranfield IT Solutions in Sussex, we understand the importance of reliability, efficiency, and quality. We are dedicated to providing swift resolutions and consistently delivering high-quality IT services, often exceeding expectations of our engineering firm clients.
- Personal Service: Our clients are at the heart of everything we do. We take a customer-centric approach, aiming on building long-term relationships and delivering exceptional service. We provide a personalized service to all our clients.
- Tailored Solutions: We don’t believe in one-size-fits-all solutions. We take the time to understand your unique needs and tailor our services to meet your specific requirements. We will implement the correct solution, not necessarily the easiest one.
- Proactive Support: Our proactive approach to IT support and computer repair allows us to foresee and address potential issues before they escalate. We frequently perform additional checks on your devices before concluding our work to help prevent future problems.
- Flexible Payment Plans: We recognize the budget constraints faced by individuals and small organizations, which is why we provide upfront quotes for all services. We accept all major card providers and offer payment options through PayPal Credit.
* We are mobile which means we come to you, we do not have a physical shop, and our offices are not open to the public
